JCJ Architecture began working with the Empire State Building Operations Group and Ownership team in 2002 to help them re-start a stalled effort to create a new visitor experience. Over time, JCJ has been privileged to participate in numerous projects for the Building Ownership including: a new Real Estate Marketing Center and Operations Office; studies for re-energizing the lower concourse areas after the ticket office was moved up to the second floor; a new design for all of the building’s tenant floor lobbies and corridors; various tenant office suites; expansion of the basement mechanical room; and, most notably, the design and development of a new Visitor Center and Experience – a facility that encompasses the 2nd Floor, 80th Floor, 86th Floor, and the 102nd Floor and sees over 3.5 million visitors each year.

Regulatory Agencies:
New York Building Department and New York City Zoning

Project Summary:
Ticketing and Observatory Renov., 2nd Floor, 2004
75,000 sf, $8 million construction value

Tony’s Audio Tour, 80th Floor, 2008
Retail Concept and Space Design
$200,000 construction value

JCJ New York Office, Tenant Fit Out, 2008
$140,000 construction value

The Welcome Landing, 2010
2nd Floor Entry Lobby, Observatory Experience
$150,000 construction value

ESB - Observatory Queuing, 80th floor, 2007-2010
Interior remodeling and fit-out of all public corridors, bathrooms, Visitor Experience and elevator lobbies

ESB Observatory 86th Floor, 2007-2010
Complete renovation to observatory galleries, lobbies, deck and bathrooms

ESB Observatory 102nd Floor, Ongoing
Complete renovation to observatory deck